Appointment Information
APPOINTMENT INFORMATION
BEFORE YOU COME
NEW CLIENTS: A 25% non-refundable deposit for styles will be required for all new clients, with one reschedule appointment allowable.
A credit/debit card on file is required for all bookings to be completed. (Please view Late Policy/ Cancellations for more details)
CUSTOMER CONCERNS: We understand that issues may occur and are always happy to rectify any situations. If there are concerns please notify us within 48 hours of completed service
Have your hair washed / But i also do wash the hair if you so request it to be done by me.
Natural hair blown out or fully detangled (hair that is not detangled will be an additional $15 fee)
Please remember to confirm your appointment when a text/ email reminder is sent.
Please no additional guests to be allowed at appointment. (Only 1 guest permitted for clients that are minors)
Please reschedule if sick.
FOR TOUCH-UP APPOINTMENTS PLEASE REMEMBER TO
Please take out the hair BEFORE coming to your appointment (additional $15 fee to take out hair if not done)
Please take out the following amount - 3 front "rows," 2 back "rows" and 1 "row" on each side OR 4 rows in the front and 1 on each side.
There is a $15 fee for each additional row with a MAX of 2 additional rows.
Please cleanse hair by washing or using dry shampoo/conditioner
HAIR COLOR OPTIONS
The colors below are colors that are consistently in stock, please allow at least one week notice for colors other than these:
1,1b, 2, 4, 27, 30, 33..........
Ombre hair ONLY comes in waistlength and at least 1 week notice is needed for those colors
Additional cost - $15 cost..........
WE RECOMMEND THE FOLLOWING BRANDS
Outre- X-Pression Pre Stretched brand for braids and senegalese twist ( for crochet styles its what hair you choose to use)
For Passion Twists, I use the (Liyate passion twist hair on Amazon).
LATE POLICY/CANCELLATIONS
If running late please remember to call (689)-588-4601
Please reschedule if you have any of the symptoms below:
Symptoms of a respiratory illness (cough, fever, sore throat, runny nose, and/ or shortness of breath.
If you have been in contact with someone that has/ is showing symptoms of COVID-19
In the chance that you arrive at the appointment and show signs of being visibly sick, your appointment is subjected to the less than 24 hour cancellation policy.
Late fees are as followed:
15-30 minutes late = $15 additional late fee
30-45 minutes = $25 additional late fee (if time permits to do the style)
*Styles that are canceled or rescheduled due to tardiness are subject to a 25% of style fee*
No show appointments and appointments canceled less than 24 hours before appointment are subject to a 25% cost of service fee
In cases of emergencies please call or text ASAP!